Question 1

Where exactly is MY3 Wellness Spa located in Gachibowli?

Accepted Answer

We're on the 1st Floor of the G Square Building, Madhura Nagar Colony, Gachibowli, Raidurg, Hyderabad — a short drive from HITEC City, the Financial District, Wipro Circle, Mindspace, and DLF Cyber City. Ample parking and easy access from Raidurg Metro Station.

Question 2

What are your operating hours?

Accepted Answer

We're open every day from 10:00 AM to 9:00 PM, with the last booking accepted at 8:00 PM. We recommend booking ahead for weekend and evening slots, which fill quickly.

Question 3

Do I need to book in advance?

Accepted Answer

Walk-ins are welcome subject to availability, but we strongly recommend booking in advance — especially for weekend slots, couples suites, and four-hands massage — by calling or messaging us on WhatsApp.

Question 4

What should I do before my appointment?

Accepted Answer

Arrive 10–15 minutes early to settle in, enjoy a welcome drink, and complete a brief consultation so your therapist can tailor pressure and technique to you. Avoid a heavy meal right before your session.

Question 5

Which massage is best for chronic back and shoulder pain?

Accepted Answer

Our Deep Tissue Massage, or the Thai + Deep Tissue Combination, are specifically designed for chronic tension, stiffness, and postural strain — popular with guests who spend long hours at a desk across Hyderabad's IT corridor.

Question 6

What's the difference between Swedish, Thai, and Balinese massage?

Accepted Answer

Swedish massage uses long, gentle strokes for overall relaxation and circulation. Thai massage is a dry, stretch-based therapy that improves flexibility and energy flow. Balinese massage blends acupressure, rhythmic strokes, and aromatic oils for deep, full-body calm. If you're unsure, our therapists are happy to recommend one during your consultation.

Question 7

Do you offer couple spa experiences in Hyderabad?

Accepted Answer

Yes — our couples suite seats two guests with two dedicated therapists working in the same private room, ideal for partners, close friends, or family celebrating an occasion together.

Question 8

What hygiene and safety standards do you follow?

Accepted Answer

All linens are single-use and freshly laundered per guest, tools and surfaces are sanitised between every session, and our therapists are trained in premium hygiene protocols. Private rooms are cleaned and reset after each appointment.

Question 9

Do you have offers for weekday or weekend bookings?

Accepted Answer

We periodically run weekday and weekend offers, and MY3 members receive ongoing preferential pricing. Message us on WhatsApp or check our Membership page for current benefits.

Question 10

Is MY3 Wellness Spa suitable for first-time spa visitors?

Accepted Answer

Absolutely — our Swedish Massage is a gentle, welcoming introduction to spa therapy, and every session begins with a consultation so your therapist can adjust pressure and pacing to your comfort level.

Question 11

How do I get to MY3 Wellness Spa from HITEC City or the Financial District?

Accepted Answer

We're a short drive from both business districts — most guests from HITEC City, Financial District, or Wipro Circle reach us in under 15–20 minutes depending on traffic. Use the map on our Contact page for live directions.

Question 12

Can I request a specific therapist or gender preference?

Accepted Answer

Yes, let us know your preference when booking by phone or WhatsApp and we'll do our best to accommodate it, subject to availability.

Question 13

How does MY3 membership work?

Accepted Answer

Membership is a prepaid annual plan that unlocks discounted rates on every treatment, priority booking access, and a complimentary birthday treatment. Choose from Silver, Gold, or Platinum depending on how often you plan to visit.

Question 14

Can membership benefits be shared with family?

Accepted Answer

Gold and Platinum memberships include guest passes that can be shared with a partner or family member — reach out to our team for details specific to your tier.

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